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Senior Customer Success Engineer

Company: VirtualVocations
Location: Bridgeport
Posted on: March 23, 2025

Job Description:

A company is looking for a Senior Customer Success Engineer to help customers learn, adopt, and scale their applications using the product portfolio.
Key Responsibilities

Provide daily guidance to existing customers and proactively monitor and respond to inquiries and issues
Develop strong relationships with customers, sales, engineering, and product teams while guiding customers through architectural and product setup
Troubleshoot complex situations in collaboration with developers and field engineers

Required Qualifications

2+ years of experience in debugging, networking, cloud tooling, and system administration
3+ years of hands-on experience with Kubernetes, API gateways, Istio, and cloud-native applications
Familiarity with technologies such as Envoy and GraphQL is a plus
Working knowledge of Go, Java, Node.js, or a related modern programming language
Self-motivated with the ability to work well remotely

Keywords: VirtualVocations, Bridgeport , Senior Customer Success Engineer, Engineering , Bridgeport, Connecticut

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